Just a couple things to add...
Empty all cache, temp files and what not.
And for me, I just had to wait until the next update, which fixed the error. I had 2 accounts that worked just fine and 2 accounts which wouldn't work at all, no matter what computer I used. It was the same Shockwave error, regardless of updating Shockwave or installing it brand new.
Sorry, but you may just have to tough it out until the next Update. I really hope that's not the case for you. Try all the things listed above. If you can get other accounts to work, and this certain account won't work, no matter what computer you use - it's the account, not the computer.
Good luck! Let us know what happens!
~Vicks
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