The Official Error Thread
 

Ok so I'm loging in to FBFAHP. an the clock lads and gose to 100% 1 second left and then it GOSE BACK WARDS to 94% and it freazes!! :'( :cry: Now ill never be able to log in! I've tryed to log in over and over. I've re-freshed and I have even logged off my internet and waited for a few seconds and logged back on!! IT'S TOTAL HORROR!!

I haven't been able to log into the game for *months* because it always times out on me. I was just trying again, and I had to ctrl+at+delete and End Program on my browser to escape.

O.O MIKE!!! *sniffle* I miss my mike! Ill never see him again! *sniffle*

You can only keep trying to log on and be very patient. It takes a long, long time to login.

I know it takes a long time But I waited TWO HOURS!! for it to load!! Sorry if it seems like im angery o.o I just realy want to see my mike! :wiltshock:

For what its worth, I just played, and I used IE. When I was using Firefox I couldn't get it to load worth beans.

So uh...Sparky! (I love that name! :D) ...erm (How) Did you (ever) get your computer fixed (Please tell me how id GREATLY love that) and/or ever get to log back on fosters?

I didn't do nuthin'! All I did was use IE instead of Firefox and I got in. I didn't change anything, I didn't clear any caches or cookies or cast any spells. I just used IE, and it worked. :P

It works on my Firefox now. I guess the problems are resolved for now.

Thank you so much! Ill try that right now! :D

I must have caught it right when they fixed it then, because I got in via IE right after giving up on Firefox.

Yeah I caught it on IE right before it went back to the shockwave movie error. At least my daughter got to see her guy going around the Mall. :bloogrin:

At least it's a sign that they are fixing it. I tried it on 2 other accounts and it didn't work on either. But hopefully they will fix in completely. :bloosmirk:
~Vicks

:wiltshock: I tryed 2 times with internet explorer and it's still not working *sniffe* at least its good that other people are shareing the same problem i'm haveing.

Did you try clearing out your history and browser cookies? If that doesn't work, well, I dunno what to tell ya.

but in Internet explorer it tells me that there was a proplem communacating with the server, while on my AOL it just gose backwards. I even tryed on the public library's computer!

o.o this may sound really stupid but...erm...uh....How exactly do i do that? o.o I've never done that before...

If it was really a problem communicating with the server, then the issue is on their end, I'd say.

(And stellar, re-read the rules please. You're not to back-to-back post like that. If you make a post and want to add something within a few minutes and there have been no replies, use the Edit button. I merged your posts.)

o.o Oh ok yah I guess I cant do any thing about it...

Sorry about the post thing.:wiltshock: I thought I pressed edit but I guess I didn't

Just check back again later, I guess. It's all you can do, really.

Well, this may be some unsettling news. :sad: I tried logging in again tonight (after the day's reset). I haven't been able to log in since the June update. I was all caught up with the last of the adventures in May, so I hadn't logged in once my bars were filled up.

Anyway, I tried logging in earlier, after Sparky said she got it to work and I got in on my daughter's account, and it gave me the same shockwave error on my account as I'd been getting. So just now, after the daily reset, I tried again and got the same error. I figured I'd try her account and sure enough, I was able to get in again, like this afternoon. I tried my account again and got the shockwave error. So I immediately tried her account again, and yep, I was able to log in.

This now leads me to believe that these shockwave errors are tied to certain accounts. Don't you think? I seriously hope it's not because I've been playing this game faithfully since the beginning (except a couple months last summer) and have everything that's current - minus the June items.

Unfortunately, I have no suggestions or solutions, I'm just stating my experiences so we can maybe find patterns and make sense of all of this. Hopefully, just maybe, the Fosters folks (I know they aren't directly related to the game, but I know they read the forum) will see this and get on CN's behind so it gets fixed.
~Vicks

P.S. For kicks I tried my other 2 daughters' accounts - one who hasn't logged in for months (got in), and one who has a couple times within the last month (got the error). So who knows. :'(

I just logged in (with IE again) on my second account and got in okay so that account isn't affected, if it is indeed certain accounts. I've been playing with my Blinky account since the very beginning, though I'm hardly caught up, and I registered the Baskin account several months back and did nothing with it other than to make him an ice cream cone. ;) And both those accounts are fine (though again, with Firefox, it wasn't a Shockwave error that was keeping me out, it was the thing simply timing out after trying forever to load). Anyways, I've received emails from people who are new to the game who are getting the error, so it's not "only" older players, in any case.

(Some people email me asking if I've heard any news on why the game doesn't work, and some ask me to FIX the game. Lol. Yesterday I got one from a person who wanted me to make the mall bigger. 8D People are funny.)

HAHAHAHAHAHAHA!!!!!!!!!

Oh.... you gotta love it. The things people think. Well, it is annoying beyond belief, but it is comical.

Yeah, most our accounts were made all around the same time. We're all long-time users, they're just not very regular. I don't see any pattern, like it being old accounts, or newer ones. Heck, my daughter was on hers that morning, before the update was released, trying to get one more adventure in before the update. 8D

And it's the same on both of our computers. The accounts that work, or don't work, either do or don't the same on both the PC and laptop, regardless of browser. So I don't know. I'd be interested to hear if someone, who previously got the shockwave error, now isn't getting it. I just hope that I can get my account back. :P "I'm" the one that has been faithful and devoted most of the time to it, and even helped them on theirs. I might just have to hijack one of their accounts and switch their IF to mine. 8D Yeah, unfortunately that wouldn't make it past any of my kids. :P
~Vicks

tried again this morning and got the same shockwave error message.
i figured since the error message said to contact the author of the movie, why not email cn.
i used the contact button at the bottom of the page and sent them an email about all the problems we are having and all the ways we've tried to fix it.
if anyone has some extra time today, try dropping an email over to cn under the contact button/games subject. maybe if we all let them know about it they look into it a little quicker.
now i'm going to go try my son's and daughter's accounts. i don't think they're banning us old folks but gosh that sure would be funny

*update
my son and daughter's accounts works just fine .. arrrgggghhh

ok after playing with my son's account, i logged in with my account and it's working!!!!

O.o wow this is starting to get to be weird.... only people who recently logged one are haveing this problem...

im going to try right now.

Now its not even letting me in!! It says my account dosen't even exist!!! i retyped it in 10 times and i got the same thing!! *sniffle* Mike.... =(

And people wonder why I don't play the game. Frankly, it sounds like it's been aggravating fans since Day One. :P

Yes, it has been increasingly frustrating, and is not helping CN's reputation. I thought Orbit was a fluke and how that totally went to, well, you know, real fast in the last few years it lasted. But I was hoping BFAHP would be much better. We were so close to the "end" why did they have to extend it. :P

Anyway, I've pretty much confirmed my thoughts on part of the problem, at least in my case unless someone knows or can prove otherwise.

I went to my brother's house this evening and I tried to log into the game there. No on had ever played the game on his computer, I even had to download the Shockwave stuff. I tried my account and got the Shockwave error. I tried my daughter's account and got in relatively easily, it didn't even take too long to load it. So now I'm really leaning toward believing that it is certain accounts that have the glitch/error, that this is an account-by-account issue, not across the board.

I guess what's frustrating to me the most is I've been so faithful in playing the game every day and I've already missed being able to do 2 Adventures by now (one on the 18th and one since). I guess I'll just have to use my daughter's account and experience the game through that. At least I can play it there. Still, it sucks nonetheless. We'll see if they ever get to it. I may try to call down there, or see if I can find one of my old contacts that works there, but I'm not holding my breath. I know using the Contact Us feature is a bust and they rarely, if ever, reply, let alone read them. I did e-mail them, but that doesn't mean they'll actually get to it. ::)
~Vicks

I've also had this shockwave error message for days on my laptop (which is basically the only computer I can play games). For now, I'm in a different city, using a different computer, so today I decided to try my luck again. This morning I was kicked off from the game one more time on IE, but tonight surprisingly I logged in without any problems... but, I realized that I was using firefox. Now I'm also trying with IE. I'll let you know about the result.
EDIT: Ok, I could also log in with IE. I'll see what happens with my laptop when I return back on Monday, but I'm full of hope now :).

Shockwave Error
 

Hello, My son has played BFAHP in the past. Recently, he keeps getting this message after the game has loaded to 100% : "This shockwave movie has errors that have caused playback problems. Please contact the author of the content re: this problem. Shockwave is unable to continue." Is anyone else having this problem and, if so, how can he correct it? We are running current versions of Shockwave and Flash. Thanks.

Okay I am making this the official thread for discussing connectivity errors, and have retitled the thread appropriately. From now on (until the errors everyone are getting right now are resolved) when people make a new thread complaining about connectivity errors they will be merged with this one.

Argh!
 

I'm on a Mac, and I've downloaded Shockwave. Whenever I try to log in, I just keep getting up to 100%, I can see my duties for a second, and then it says "Having Server Errors Connecting. Please Restart Login". ARGH. And I'm one popularity point away from getting a new minigame, too =\

MikesMom, I've had the same problem on my laptop (with IE). For the last few days, I'm on a trip (without my laptop), so I tried with a different computer. At first it gave me the same error message, but then I could log in without any problems. This gave me the hope that they are working on the problem. When I return back tomorrow I will try with my laptop again, and I'll let you know about the result.
B0BSM1TH, I have been having the same problem every now and then, never when I play at late at night or early in the morning. So I suppose it happens when too many people are trying to log in at the same time. Wait for a few hours and try again, or just insist on logging in while you're doing stg else in your computer. I believe you'll be able to play sooner or later:).

Yup! Having that problem too. It just started last week.:sadbendy:

I have the exact same error. But this happened to me for the first time since the game started (that's when I began to play).

In my case it happened after I finished an adventure with Bloo. The picture showed up and when i wanted to click continue the error pooped out. I tested this only on Firefox

Does anyone know how to solve this problem?

same for me...and I only have 1 more bar part to need to go on a adventure with bloo!

Shokwave Problem (I think)
 

Today, I was doing one of Bloo's mission (the one of the virtual game), and when I get the photo and clic continou, the page closes. Did this happen to anybody? (Sorry for my English, I'm from Argentina)

I have been having the same problem since yesterday. I go to click on continue after they display the photo and I get a shockwave error.

I'll try later to reinstall Shockwave and check it on IE and I'll post the results.

Adventure Problem!!!
 

I'm on an adventure with Bloo (the virtual reality helmet), and I've finished it - I bring him the last item he needs, some pictures, - so i give him the item, he goes through his little speel, says 'adventure complete' and the full screen pic of the adventure pops up - but when I hit Z or click continue I get a pop up that says:
"This Shockwave movie has errors that have caused playback problems. Please contact the author of this content regarding this problem. Shockwave is unable to continue."
I tried this a few times in netscape, waited a few hours and tried again, and just now tried it in mozilla - nothing's working!

Has anybody else run into this? Is there anything at all I can do?

I can't do any favors because I'm on an adventure, and I can't cancel the adventure because when I log in I already have the last item, the only choice I have is to give it to Bloo.

Help Please!!

PLEASE POST ALL SHOCKWAVE ETC. PROBLEMS IN THE OFFICIAL ERROR THREAD.

Sorry for the allcaps but some people are having trouble comprehending that I want all these errors that everyone is getting recently discussed in one thread instead of a million different ones.

Thank you. Merging threads. (Again.)

This is nothing new! We've been talking about this ever since Day 1 of the June Update!! Please read existing threads to find out as much as you can before you post!

Trust me, uninstalling and reinstalling Shockwave is NOT the solution! It's not a Shockwave problem. It's a problem with the movie that uses the Shockwave software. For some reason it isn't able to load properly and play. Until CN fixes that, looks like we're out of luck. Until someone figures out what we can do, sit tight and hope that the errors go away. Unfortunately for me, the errors are STILL there, haven't gone away, even for once.

Please! If anyone has any knowledge of Shockwave and what could possibly help us in this, please post your insight. We'd all be eternally grateful!! :bloogrin:
~Vicks

From my experienec it seems to be more of a programming side from the game developer. like its been said before clearing cache and reinstalls of shockwave typically have no effect. one account login works and the next on the same machine does not.

The problems we experience as players has changed a bit since last summer when the big issues were happening. and the game communicated differently than it use to. from the symptoms I have seen it would appear that the problem is on the server side and not on our client side. thus there is nothing good or reliable we can do to fix the issue.

I found when I have an issue, usually I can log in using one of my other accounts to BFAHP.

Monty :-/