Vicks, I had the similar shockwave problem at log in with different computers for days, but now it seems to be fixed for me. I know that it's difficult to deal with all the e-mails when you have such a big audience. I just hope that maybe they don't reply the e-mails but they do respond them by trying to fix the problems. :frankiesmile:

THey never fixed the problems or issues when emails were sent for issues on Orbit. Instead they just turned around and closed it.

I just hope the next big venture of CN has better feedback channels than CN current methods.

Monty :-/

The Official Error Thread
 

::) Everytime I try to log on it loads...then a popup comes up saying "Shockwave has an error please contact the author". Then I can't play. And it's been like that for a month now!! Anyone else getting this?

I was just jus playing fosters and the Sound was all wacked out then the song shut off, (this all while playing Cocos newest game in the Mall).

Then as I went to shoot an egg my IE just closed by itself. Now I have to wait until I can log in again... Darn it!

Not the first time it happened while I was playing either. Darn sound/music.:scaryberry:

Aaaagh! I had timeouts all day yesterday & the day before and funky errors about problems communicating with the server ( I'm on my work's LAN and we've got wicked fast speeds, so this is really unusual) .. today, all fine .. but! No new chores, no new favours.. This so totally bites.
I'm pretty sure this happened in the past but usually if I log out, wait a while and log back in, it's all OK - not this time, and it's happening to BOTH my logins :( oh woe is me, pls tell me that someone else is having this problem, misery loves company ...

Well...I can tell you that people like to email me asking for advice when they encounter errors on the game (I never have any!) and no, you're not the only one this is happening to. I wish they'd fix the game so people would quit emailing me for help, lol.

... would't be so bad if today wasn't "adventure day" :(

The game is error-ing like hell today XD I think it's because of the updates. Apparently you can now go to Mac's school and there's a new game at the mall and whatnot. But everytime I log in it takes me to the loading page, which flashes for like one second, and then I'm hit with a blank white page and a really annoying CN ad which I'm pretty sure has just made me not want to watch the series advertised on it anymore. Arrrgh.

edit: lol okay so apparently it runs fine on Internet Explorer instead of Firefox. =__=; One up for IE, I guess.

I know they say the grass is always greener...not today. It has officially turned black!! I know it's because of all the updats...I can't even get to the school!! I even tried logging on and off and still haven't been able to get there!

~Little Baby IceCream~

I had that problem too. But I logged out. Logged in 5 mins later and it was working.

I have another problem.
I completed the adventure and unlocked level 1 of the new mini-game but when I want to play it an error shows up. The "Communicating with server error" one. I tried a few times but always the same result. Anyone got the same problems?

Maybe it's because of the amount of people playing now. I'll try later and post the results.

Both your post times are right around the same time they update the web sites, so I am guessing your login got caught between servers that were not all syncronized with the newest update sincebetween 9-10 AM EST is usually the time they update the servers.

Monty :-/

Probably. I went for breakfast and came back, and there it was! I haven't been able to unlock the newest arcade game yet...I just unlocked one yesterday!

~Little Baby IceCream~

Thats OK,

I unlocked it, but like others the game crashes whenever I go to play it

Monty :-/

OMGOMGOMGOMGOMGOMGOMG :o:o:o:o:o:o

LOL

You will never guess!! Well, you probably will. lol I went to try and log into my frozen account just to try it and it actually WORKED!!!! :wiltshock: :bloogrin:

I could hear the music and Mr. Herriman like usual, after the clock finished loading and it sat there, like it had been all June Update. After about 1-2 minutes of just waiting for that dumb Shockwave movie error window to pop up, I actually saw Mr. H and the foyer!! Eeek! I was able to do the first Adventure and unlock a mini-game. I just did the Coco one since you guys have been having issues with the new one.

I had suspicions that it was tied to the June Update and possibly after the July Update the error might go away, but I honestly thought it was a long shot. I really didn't expect to see my account again. I'm soooooooo thrilled to finally be able to play with my friend and look forward to getting all caught up again. :bloogrin:

I checked our other account that had the same error and it's working too. YEAH! 8-) Anyway, just thought I'd update you all. If anyone is still getting the Shockwave movie error, let me know.
~Vicks

New error possibly?
 

Is anyone else getting a message saying that the game requires a new version of Flash Player and directing you to Macromedia.com to download it? When I have tired to log in I have been getting that message and despite downloading the flash player it still comes up. Am I alone in this?

Chazz

-EDIT-
I think I figured out what is wrong. In addition to the game not loading I am having problems accessing CNN.com and the TBS website. Since CN, CNN, and TBS are all Turner broadcasting owned stations I am guessing that Turner is having some major issues with their web servers.

All I have to say is finally!!! I can play again!!!

shockwave error
 

hi there! i've been getting the dreaded "shockwave error" since 17th of August... i know my shockwave works because I created another account and got in successfully. I read in an earlier thread that this had happened to someone else and was wondering what they did to resolve the issue? thanks! :-*

Its been a while, but wasn't there no way to "resolve" the shockwave error other than to just wait for the site admins to fix problems on their end? :terrconf:

some things that sometimes help with the shockwave error at login.

press F5 to refresh the page instead of logout or opening a new window

Try logining in under a different account, then try the broken account

try creating a new user account on your computer and logging into you broken BFAHP account through this new user account's internet explorer

disable virus detection and firewalls, close unused things in taskmanager, minimize the running services and processes, ect... ... ... ...


Monty :-/

Just a couple things to add...

Empty all cache, temp files and what not.

And for me, I just had to wait until the next update, which fixed the error. I had 2 accounts that worked just fine and 2 accounts which wouldn't work at all, no matter what computer I used. It was the same Shockwave error, regardless of updating Shockwave or installing it brand new.

Sorry, but you may just have to tough it out until the next Update. I really hope that's not the case for you. Try all the things listed above. If you can get other accounts to work, and this certain account won't work, no matter what computer you use - it's the account, not the computer.

Good luck! Let us know what happens!
~Vicks

thanks guys!
 

I'll try your suggestions and I'm hoping that I may not need to wait it out but I'll see...:)

Mine has the problem that the error shows that my Flash is outdated. Which I actually did update to the latest version, but somehow, it cannot be fixed. In the end, still, no main menu shows up. :(

Try completely uninstalling Flash Player and then reinstall the latest version. Make sure you follow the instructions at the web site below. If Flash is not completely uninstalled and a corrupt file is left behind then the newly installed Flash Player may not work either. Hope this helps for you as I had the same problem and this method worked for me.

http://kb.adobe.com/selfservice/view...4157&sliceId=2

If you use Internet Explorer, you can also try uninstalling and reinstalling the Shockwave Player. Here is the web site for the uninstaller:

http://www.adobe.com/shockwave/downl...r_Version=MSIE

A new Error?
 

Is anyone else getting a shockwave error message when they try to log in today?

Not me. I've played 3 times today and haven't had a problem with any errors.

Yep.
 

Are you getting this error? "this shockwave movie has errors that have caused playback problems. please contact the author of this content regarding this problem. shockwave is unable to continue." I haven't been able to log into my account because of the shockwave error since August 17th. I started a new account and have been playing fine. It must have something to do with certain accounts. I've even emailed cartoon network at least a dozen times and they haven't responded. I'm hoping that with the September updates I'll be able to login again.... :):D

Yup that is the error I am getting.

I am not too worried about it at the moment as I have done all of the August adventures and am just waiting for the new updates.

We will see what happens. I am hoping that it somehow gets fixed.

Okay for the life of me I can't find the other thread we had going that was "just" the Shockwave Error. I could have sworn we had a separate thread just for that error, but I guess I'm wrong (or blind 8D).

This was a very common error back when the June Update happened. There were quite a few of us that were unable to log in at all into BFAHP for the entire month, until they updated the site for the July Update.

There are different Shockwave error messages. If you are getting the "Shockwave Movie Error," the one that tells you there is something wrong with the "movie" so please contact the author, then you are most likely stuck until CN updates the site for Sept. Uninstalling and Installing Shockwave or updating it will do nothing for this kind of error.

If you look back from post #19 of this thread and read on until this page, you'll see what we were experiencing, and possibly you'll find your answer in there. Some posts were merged, so it might not all flow nicely, but at least you'll get the jist of what we figured out.

And, you're right, it IS associated with certain accounts - not all of them. At least the Shockwave Movie Error is. You'll see my experiments and conclusions around page 2 or 3, I don't remember where. Needless to say, it didn't matter where I tried to log in, it wouldn't work for certain accounts we own.

Hope this helps!
~Vicks

No you're fine. This thread used to be titled something else, possibly something to do with Shockwave, and then I retitled it to make it the official error thread. There was also a two-post thread called "Shockwave Error" or something but everyone started just using this thread so it fell several pages back eventually, plus another one having to do with Shockwave that I locked because I wanted people to use this thread.

I seem to be getting the server communication error quite a bit after unlocking Snowbound. Everytime I try to perform my daily duties, it breaks! o.o

Maybe is this thread the one you are looking for:
http://www.fosters-home.com/forum/showthread.php?t=2118

or this one:
http://www.fosters-home.com/forum/showthread.php?t=1491

Yes, and yes! Thank you! And thanks for explaining, Sparky! I did think I was losing my mind for a bit there. lol 8D (not too hard to do)
~Vicks

Arrow Keys?
 

I don't even know if this qualifies as an 'error' or not, but it's driving me nuts...
All of the sudden I can't use my arrow keys within menus (like the floors for the elevator and the map for the bus) - have to use the mouse to select where I want to go - which doesn't make any sense to me bc I'm obviously using the arrow keys just fine w/in the game itself...

is this happening to anybody else??

Yes this happens to me,
It is unknown for the source of the issue, but it sometimes works and sometimes does not.

It could be other applications in the backround, or it could be due to some othre web site you visited interfearing with the game.

so basically ignore it, use the mouse and eventually it will work again.

Monty :-/

This has happens to me also and even if I log out, close IE, reopen and log on under either my or my son's account the problem continues. The only way I can fix it is to restart the computer. Something else strange happened the other day. The game usually loads to 100% and then sits there for a while with the music playing before Mr. Herriman appears. But the other day it went to 100% and was silent (no music). Then Mr. Herriman appeared and said repeatedly "Here is the list, here is the list, here is the list" like his normal spiel had been shortened and put on a loop. I couldn't log out but instead had to close IE and wait 5 minutes because I hadn't properly logged out.

Hmm, I'll give that a try. And actually, I tried both IE and Firefox to run the game. Since IE is slow on loading the game sometimes, so I use Firefox. But in the case of both cannot be loaded, that's the reason why I tell the Flash problem. I'll let you know when my problem is solved. Thank you. ;)

EDIT : I tried, it's still not working. I think is it because that I install Flash CS3, which means the Flash plugin is not detected as the detection is in the Macromedia folder, not the Adobe folder. Am I right? ??? Should I install back Flash 8?